Support

Reporting a problem

What to include

The more of this you can tell us, the faster we can fix it:

• Which platform you are playing on — Windows, macOS, Steam Deck, Android or iPhone
• The version number, shown in the top-left corner of the title screen
• What you were doing when it happened, and whether it happens again if you repeat it
• A screenshot or short clip, if the problem is something you can see

Where your save file lives

Progress and high scores are stored on your own device. If you are asked to send us a save file, or you want to back one up, it is here:

• Windows — %APPDATA%\Godot\app_userdata\DrpDrv
• macOS — ~/Library/Application Support/Godot/app_userdata/DrpDrv
• Steam Deck — inside the Proton prefix for the game, under steamapps/compatdata

On Steam, this folder is also synchronised through Steam Cloud, so a fresh install on another machine should pick your progress back up on its own.

On Android and iPhone the save lives in the game's own storage on your phone and is not something you can open as a file. On Android, if you are signed in to Google Play Games, your progress is also saved to your Google account and comes back when you reinstall. On iPhone it is normally included in your iCloud or computer backup. Uninstalling the game deletes the save on the phone itself.

Purchases

On Android and iPhone, anything you have bought comes back with Options → Restore purchases in the game — for example on a new phone, or after reinstalling. Use the same Google account or Apple Account you bought it with.

Daily Drp reminders

On Android and iPhone the game can remind you when a new Daily Drp is ready. If you would rather it did not, turn notifications for DrpDrv off in your phone's settings.

Refunds

Refunds are handled by the store you bought from, not by us — we have no access to your purchase:

• Steam — through Steam Support. Steam's usual terms apply.
• Google Play — through Google Play's refund page.
• App Store — through reportaproblem.apple.com.

Photosensitivity

DrpDrv contains flashing effects, rapid colour changes and moving background patterns. A small number of people may experience seizures when exposed to these. The game shows a health warning on first launch. If you or anyone in your family has a history of epilepsy or seizures, please consult a doctor before playing.

Accessibility

The game supports keyboard, mouse, touch and controller input, and can be played entirely with a gamepad. If there is something that would make DrpDrv playable for you that it does not currently do, please tell us — it is genuinely useful to hear, and small changes are often possible.